Privacy

We ask for as little as we can.

What we ask for

To send you a jar we need your name, your WhatsApp number, and the address and pincode it goes to. That is everything the checkout asks.

We use it to pack the order, to tell you what is happening with it, and to keep our books. The address goes to the courier who delivers it. Nobody else gets any of it, and we do not sell it.

Paying

Payments are handled by Razorpay. Your card or UPI details go to them and never to us, so we do not hold them and could not show them to you. We keep the payment reference, which is what lets us find your order later.

Where it is kept

On Google's Firebase, in their Mumbai region, so it stays in India.

How long we keep it

Order records are kept for as long as the law requires us to keep our books of account. Your WhatsApp number is kept until you ask us to remove it. We keep nothing else.

The two ticks at checkout

One tick lets us send your bill, your jar number and the tracking on WhatsApp. We need that one to get the order to you.

The other asks whether we may tell you when a new batch opens. That one is yours to leave alone, nothing about your order changes either way, and we never make buying depend on it. If you said yes and want it stopped, reply Stop on WhatsApp and we take you off that list at once.

Seeing it, or having it removed

Write to founder.lailark@gmail.com and ask. We will send you what we hold about you, or delete it. The bills and order records we have to keep for the books stay, and we will tell you which those are.

Anything you want to ask about this, call +91 88919 23827 or write to the same address.